Delivering the best customer service possible is Yard Direct's mission. Great feedback from delighted customers lets us know we have done a good job. But also not so great feedback is appreciated as it helps us improve our service and helps us solve problems in the best way possible!
This week we have received some amazing feedback which we want to share with you:
Excellent service from start to finish
The service delivered was second to none. Ken went beyond my expectation of customer service. The sky light window was delivered on time as promised and there were no problems with delivery. When it came to getting advice, Ken was always available and responded to all emails in a timely fashion. If you want a stress, hassle free, polite, competent and friendly service then this is the company to use. I genuinely cannot find one fault. Thank you Ken, from one happy customer.
The customer also sent us a picture from the installed window which is a VELUX Centre-Pivot White Roof Window GGU MK08 0050.
Thank you so much for your great feedback!