Buy all you need for the perfect project in one easy purchase. Meet your needs with bundles for your ideal Bedroom, Kitchen and Living & Dining areas while also saving up to 7% compared to buying them separately!
With every bundle you get the most suitable window for that particular room as well as a flashing kit, insulation collar, underfelt collar & blind.
VELUX BEDROOM BUNDLE
With the VELUX bedroom bundle you have the choice of a top-hung window or a manual centre-pivot window. The top-hung window is ideal for when the window is within reach and allows you to look out of it with unobstructed views. The centre-pivot is the best option if your window is above head height. Both windows come with noise reduction glazing allowing an uninterrupted sleep.
On top of this, with light being a big consideration in bedrooms – wanting it to be bright and airy during the day but darker at night for a good night’s sleep, this bundle combines a blackout blind with your choice of roof window.
VELUX KITCHEN BUNDLE
Kitchens see their fair share of steam, moisture ad humidity, which is why in the VELUX kitchen bundle the roof windows are made with a moisture-resistant white polyurethane finish. In this bundle you have a choice of the manual centre-pivot or the electric centre-pivot. The manual centre-pivot is easy to open and quick to control. The VELUX Electric INTEGRA® windows include a touchpad for easy operation, allowing you to program it to open and shut whenever you want. If this wasn’t enough it has a rain sensor meaning there is no need to worry if you forget to close it.
VELUX LIVING & DINING ROOM BUNDLE
The living & dining room bundles also come in the choice of centre-pivot manual or electric operation just like the kitchen bundle. The only difference being that the living & dining room bundle comes in white painted pine compared to white polyurethane as you wouldn’t get the same moisture levels as you would in a kitchen.
Installing several roof windows in your living space allows you to make the most of the daylight during the day, while closing the blinds ensures a cosy space for evenings in.
All three bundle options include flashing kits for slates up to 8mm thick or tiles up to 120mm in profile. You need a minimumroof pitch of 15 degrees for these flashings. You will also receive insulation & underfelt collars with your flashings, helping to reduce heat loss and ensuring a weather-tight seal between the roof and window.
So why wait? Take the hassle out of buying your VELUX windows and save time by getting everything you need in one easy purchase. Get your VELUX window bundle here.
We are pleased to announce bigger VELUX rewards throughout March & April, in addition to the usual ongoing VELUX rewards which are available all year round on VELUX roof windows, flat roof windows & sun tunnels, earn £25 of rewards with every white painted pine window you purchase.
From Thursday the 1st of March until Monday the 30st of April 2018 VELUX will be offering £25 rewards with every white-painted pine roof window.
These rewards come in the form of vouchers that can be used at Argos, Ticketmaster, Pizza Express, Thomas Cook, Tesco, Currys - PC World, John Lewis(Online only) and M&S(Online only).
It can be a bit daunting when it comes to replacing an old flat roof window or knowing where to start with a new installation. However, VELUX have a great selection of styles and sizes so regardless of your project VELUX will have a flat roof window that will suit your needs.
If you’re only looking to bring daylight in, then the VELUX CFP flat roof windows are ideal. You have four top cover options with these; clear polycarbonate dome, opaque polycarbonate dome, flat glass cover, curved glass cover. All options provide excellent sound insulation from rain and hail and are incredibly energy efficient.
If you need light and ventilation the VELUX CVP electric windows are the high-end option. These are available with all the top cover options. It includes a KLR touchpad to open and close the window. You can also program the touchpad to open and shut at certain times and if that wasn’t it enough a rain sensor is included.
The CVP 0073U manual opening base also allows ventilation without the price tag. You can open by hand, but it includes a winder pole that screws into the base so enables you to open the window if out of reach. However, this option is only compatible with the polycarbonate dome covers and has a longer delivery time.
Hopefully you now know what base you want CFP Fixed, CVP Manual or CVP Electric. Now you need to decide on what top cover to go for.
If budget is tight the polycarbonate domes are the cheapest option. They come in clear or opaque and are suitable for roof pitches between 0-15 degrees. Available in 9 sizes including the 150x150cm option which the glass covers don’t come in. Also, the polycarbonate material is extremely robust and efficient against extreme weather.
If you want a more modern look you’d be best choosing either the flat glass or curved glass cover. The flat glass cover has a streamline finish that would fit in with most buildings. It’s suitable for roof pitches between 5-15 degrees to allow rain to drain off. The glass is scratch free 4mm tempered for greater durability.
The VELUX curved glass rooflight is new for 2017 and features the unique CurveTech curved glass shape which not only makes it really stand out but it’s practical too allowing rain to drain off even at 0 degrees.
Hopefully this has made it a bit easier to decide what flat roof window you need. However, if you have any questions please contact us on 01786 357 252 or use our live chat.
We also have a range of flat roof access windows if you need to access the roof or for emergency escape purposes, smoke ventilation systems, flat roof sun tunnels and electric/solar blinds.
Don’t forget there’s upto £30 rewards available on every VELUX flat roof bought by the end of the year. Browse the full VELUX flat roof window range here and sign up for the VELUX rewards here.
Whether your bathroom is large or small there is a lot you can do to remodel it. Without it costing a small fortune. Here are YARD’s tips and ideas to help you get started and give you some inspiration.
You don’t need to be a DIY expert to make small improvements to your bathroom. Adding a few matching accessories such as a towel rail, toilet roll holder, and soap dispenser is an easy, low cost way to do so.
Is your bathroom getting a bit tired looking? It’s amazing what a lick of paint can do! Freshening up walls, skirting boards and cabinet doors can make a world of difference.
Another quick win that doesn’t take too long is to clean any dirty sealant/caulk around your bath, sink etc and add new straight lines which will give a nice crisp finish.
Want to be a bit more adventurous? Keep reading as we have a few more ideas that can really transform your bathroom.
Add a Designer Radiator
Our friends over at Wholesale Domestic have stunning designer radiators available. As well as looking the part, prices start as low as £79.95. This is an inexpensive way to update your bathroom/showeroom and give it a new contemporary look. Not only that, these clever radiators can be used throughout your home as they connect to your central heating. What’s not to like!
Update your Shower
Want that luxury spa feeling at home? Changing your old showerhead with a brand-new rain effect one will certainly do that. Pair with a new shower arm and valve and you’ll have a completely custom look that will give your shower the wow factor!
Another good addition to your shower room or wetroom would be the use of Multipanel wall panels. They are a great alternative to tiles as there’s no grout maintenance. There’s a huge choice of colours, textures and finishes that would work well with any design. These panels also offer easy installation and maintenance.
Wholesale Domestic are offering YARD Direct customers 5% off their first order. All you need to do is enter YD5 at the checkout to take advantage of this.
Offer ends 31st of December 2017
Add Daylight with a Roof Window or Sun Tunnel
A lot of people succumb to having a dark, badly lit bathroom but that doesn’t have to be the case. Getting a new roof window or sun tunnel can make a drastic difference. If you are going for a roof window a white polyurethane finish is ideal as it provides the easiest cleaning and maintenance especially in a bathroom where there will be higher moisture and humidity levels.
If you don’t have the space for a roof window a sun tunnel may be a better solution. It will provide floods of light, more so than a light bulb and will save energy too.
This will require an experienced installer but don’t worry we can help with that. Give us a call on 01786 357 252 and we can talk through any questions and give you a supply & fit cost.
As insulation properties of glazing have improved and will continue to do so a common concern has arisen – misting of the glass on the outside of your roof window for short periods of time. This is not caused by any defect of the window but a result of the increased insulation properties of modern glazing.
Dew starts forming when the temperature of the exterior glass reaches the dew-point temperature of the outside air. This is most common early morning and at night.
If you’re looking at a new installation or replacing old windows you can buy a window with anti-dew coating such as the VELUX 66 and 62 panes which are triple glazed. These also have excellent insulation properties. For more information on glazing options click here.
The anti-dew coating doesn’t prevent dew forming but it does reduce the number of hours external condensation is present and helps clear it more quickly. If you’ve already got your roof windows installed exterior sun screening such as a roller shutter can help.
We are excited to announce we are now supplying the brightest daylight system – Solatube. You may know them as sun tunnels, sun pipes, sun tubes, light tunnels but whatever you call them Solatube Daylight systems will transform dark, dingy bathrooms, hallways and landings with floods of natural light.
250 and 350mm diameters
Only light tube that is BBA certified
10-year product warranty
99.7% reflective tube material
Upto 30% more reflective than 98% reflective tube material
Upto 18m2 light coverage
Upto 10 times more daylight than flexible tube systems
As a launch offer we are running aFREE Next Day Delivery*on all Solatube orders placed by 12pm.
*Please note this isn’t available in all areas, please check with us.
In this blog, you can learn how to adapt the EDW flashing to Cambrian slates or slates that are thicker than 8mm.
Usually on a slated roof the EDL flashing would be the ideal flashing. However, there can be times when your slated roof is thicker than 8mm and in this case, you need to use the EDW universal flashing. By following the steps below, you can see how to adapt this EDW flashing to the slates on your roof.
As per the fitting instructions, the bottom support batten must be fitted 80mm above the top edge of the last full course of tiles below the window.
The window should then be fitted and adjusted as per the window fitting instructions.
The BFX Underfelt collar should then also be fitted as per the instructions.
Please note: The BFX Underfelt Collar is optional but it will ease the installation process.
The EDW Flashing Kit Should then be fitted incorporating the following steps (pictures included):
Step 1: Fit the bottom apron piece and compress the corrugation at the point of overlap with the tile above.
Step 2: Then you need to trim the foam. The very outer turnback can be bent to sit a little flatter to allow you to place verge hooks against the large metal upstand.
Step 3: The next tile to the bottom left and bottom right should then be a double tile, which should be trimmed to the side of the metal upstand. Where the tile sits against the fold in the aluminium, a small “notch” should be taken out to allow the tile to sit. Should look as pictured below.
Step 4: The next tile should be a tile-and-a-half, which should also be trimmed to the side of the metal upstand.
Step 5: Double tile and tile-and-a-half should then be alternated up the side of the window until the top, as shown below.
Step 6: Once at the top of the window, the tiles going around the head of the window will need to be trimmed to allow a gap of between 60-150mm from the head of the window to the lower edge of tile. The tiles will then be secured using verge clips at the left and right-hand side. Slate hooks will be used for the tiles directly above the window.
Occasionally there may be times when your VELUX window does not lock properly and often they can be sorted with these easy solutions.
One common reason why a VELUX window is “not locking correctly” can often be due to the magnet on the motor being missing. This can be resolved by fitting the magnet into locking position as shown below in the pictures (Left).
Another common reason why your VELUX window may not be locking correctly can be due to the lock being in the incorrect position. As shown below (right) the lock should be positioned upwards rather than down. So if your lock is in the incorrect position, placing it in the correct function should allow it to lock properly.
When getting a new Crystal window or door it is important that your measurements are correct to ensure you get the right size of window.
For accurate measurements, you need to measure the opening outside on both the height and width. Do not measure the old frame or door, it has to be the exact brickwork opening.
Measure brick to brick – in at least 3 different places, then deduct 10mm from the final height and width measurements. This will give you a 5mm fitting allowance for the new frame. Please Note: Crystal do not make any fitting allowances on the sizes you provide.
This ensures the new frame will fit square and plumb once fitted in. Spacers will then be required to secure the frame into place.
Always take internal measurements – these should generally be less than the external measurements and lets you determine if the window/door needs any add-on packers so that any opening vents do not ruin the brickwork / render work.
If your Crystal Windows and Doors are not fitted into a brickwork and have external rendering around the reveals, then you need to cut back the render in order for you to establish the frame ends.
Where to measure
Width – When measuring the width, you should be measuring from brick to brick at 3 points – top, middle and bottom of the opening. The smallest of these measurements is taken as the width. Always deduct 10mm from the final width to allow a fitting tolerance.
Height – When measuring the height, you should also be measuring from brick to brick at 3 points – top, middle and right of the opening. The smallest of these measurements is taken as the height. You must also always deduct 10mm from the final height to allow a fitting tolerance.
Extras for your Crystal window or door
Toughened Safety Glass Where the bottom of the glazing is within 800mm of your internal floor you will require toughened safety glass.
Trick Ventilation Replacement windows that have existing trickle vents must be replaced with windows that have trickle vents. You can also add trickle vents to your window to add ventilation. Add these in as extras if they are a requirement.
Means of escape (Egress Hinges) All habitable rooms (not kitchens) within the upper story of a dwelling which has one stairwell must have egress hinges fitted in compliance with building regulations. The exception being that the stairwell is protected. Egress Hinges are fitted to side hung sashes in the window. Add these in as extras if required.
Frame Extender (or add-on) There are sometimes occasions where you will require the frame to be hidden behind internal plaster lines or external render, which can lose the visible face of the frame. To increase the visibility of the face, you can include frame extenders to the outside of the window frames, these will be included in the overall product size. Add these in as extras if required.
Check out our Crystal Windows & Doors Configuratorhereand start designing the perfect product for your project.
With 6 different glazing options, VELUX are sure to have something to meet your needs. Whether that be for some extra privacy in your bathroom or for increased noise reduction in your bedroom, VELUX can provide it all.
Did you know? The glazing in the easiest way to increase the performance of your roof window. With this guide, you can discover exactly which glazing does what and which one would suit your exact requirements.
Choose from Standard Double Glazing (70 pane) for maximum safety and energy savings. Noise Reduction Glazing (60 pane) for rain noise reduction and solar protection. Triple Glazing (66 pane) for increased energy-efficiency with an anti-dew and easy-to-clean coating. Triple Glazed Noise Reduction (62 pane) for premium heat insulation and rain noise reduction. Opaque Glazing (34 Pane) for Premium privacy. And finally, Greater Security Glazing (70Q Pane) for total peace of mind.
This guide provides in-depth details on the 4 most common glazing types: 70 pane, 60 pane, 66 pane and 62 pane. For further information you can check out our other blog on glazing.
Glazing Technical Values
Please note: Thermal Improvements such as a lower U-value (UW) can, for some variants, be obtained with frame insulation collar and/or recessed installation.
Create the ultimate home comfort and have the ability to control your window with the touch of a button. A stunning feature to your home which is sure to tick all the boxes so why not upgrade your manually operated roof window today with a VELUX INTEGRA Solar Conversion Kit (KSX 100).
The KSX 100 is a complete kit for converting VELUX manually operated, centre-pivot roof windows GGL and GGU into solar-powered, remote-controlled roof windows with features similar to those of VELUX INTEGRA Solar Roof Windows.
The conversion kit consists of the following:
Solar-powered window operator
Adaptor plates A and B
For installation instructions of the KSX 100 Solar Conversion Kit check out this VELUX step by step guide here.
The Conversion Kit allows both manual and remote controlled operation of the roof window. With the innovative VELUX control pad, you can operate the window (open/close/stop) or programme the window to open or close at a set time. These detailed instructions on how to use your control pad show you how to use your control pad and allow you to use it to its full potential.
With the included rain sensor, there is no need to panic. The rain sensor automatically closes the window in the case of rain, giving that extra peace of mind.
Make shopping for your new VELUX roof windows easy with our VELUX Window Sizes Guide. VELUX windows can often be confusing with the range of sizes, model numbers and window codes that are applied to each window. But with our easy to navigate VELUX chart you can discover the exact window you need in minutes.
If you are looking to replace an existing VELUX roof window you can using the VELUX size guide to discover which VELUX new generation size code relates to your old roof window code (see below). To explain, if your current VELUX window has a code of GGL2 then your new VELUX window would be the MK08. For further explanation you can visit our other blog on VELUX window codes here.
Needing a little inspiration? With the VELUX design tool you can discover the perfect solution to transform your home today and fill any room with daylight.
Quick, simple, and easy to use, our unique VELUX design tool helps you with whatever you are trying to achieve. You simply need to follow the steps to find your ideal solution and create the WOW factor in your home in minutes.
Be spontaneous and extend your VELUX sloping roof window with a stand out, vertical element. As the windows stretch nearly all the way to the floor, it ensures you have a magnificent view and open up your living space greatly. Pictured below, you can see exactly just how much the vertical element instantly opens and brightens up any room.
Just click on the Design Tool button (see below for what the button looks like) located on our home page or on any VELUX product page to start creating your ideal home and living space today!
Bring in natural daylight where you never thought possible with a VELUX Sun Tunnel!
Ideal for windowless bathrooms, hallways and cupboards but with so much choice and many different variations possible, it can often be difficult to know which sun tunnel would work best in your home.
Accompanied with the confident 10 year VELUX guarantee, it is the ideal solution to bring natural light into your home, while also saving you energy (as the need to use lights during the day will diminish considerably!).
Rigid or Flexible Sun Tunnel?
It is recommended to use rigid sun tunnels to allow maximum light into your home, however flexible sun tunnels can be used if your roof space has any obstructions in the path of the sun tube.
The rigid sun tunnel is suggested for a tunnel length of 0.9m to 6.0m while the flexible tunnel is suggested for tunnel length of 0.4m-1.5m for pitched roof and 0.2m-0.9m for flat roof in cases where an obstacle may prevent the use of a rigid sun tunnel.
The rigid sun tunnel comes in 2 sizes for a pitched roof (10” or 14”) and the flexible sun tunnel is only available in 14” and they are both suitable for a roof pitch between 15º and 60º. Flat roof sun tunnels are available only as flexible sun tunnels in 14” for a roof pitch between 0º and 15º.
Both the rigid and the flexible sun tunnel are easy to install with integral flashing and have easy-to-clean coating which keeps the glass cleaner for longer. The external finish is discreet and matches our other roof window products and the internal fittings fit neatly into the ceiling of any room.
The rigid sun tunnel does give off more light than the flexible version but both will make a dramatic improvement to your home and the double layer diffuser with new Edge-Glow technology increases the spread of light internally.
Sun Tunnel Extras
With VELUX Sun Tunnel Accessories you can upgrade or extend your sun tunnel.
With the VELUX ZTL 014 Light Kit you are given the possibility of light 24 hours a day with a 4W LED Light bulb that comes supplied. This can be installed with a 10” and 14” Sun Tunnel.
The ZTB Low u-value kit lowers the u-value from 2.9 W/m2K to 1.8 W/m2K which is becoming increasingly more important. The trim ring has been insulated and an extra two layer pane has been added.
The VELUX ZTR Rigid Sun Tunnel Extension is used to make up additional length between the roof and the tunnel if you need to or require an extension. This is available in 600mm sections and 1200mm sections (only for 14” diameter)
For further help on which sun tunnel would be best suitable for your home, you can check out the VELUX sun tunnel LUX calculatorhere. This gives you an indication of how much light output there would be from a VELUX sun tunnel compared to 60W light bulbs based on the requirements and measurements of your home.
Although made to last for years, often older VELUX windows can wear out or break and it is a good idea to update your roof windows. When it comes to insulation and energy efficiency, an old roof window, even in a good condition, is no match compared to a modern VELUX roof window.
Benefits of replacing your old VELUX windows:
Increased and improved insulation and energy efficiency.
More attractive design and better integration.
Allows more daylight and fresh air into your home with the larger glazing areas.
Increased comfort in your living space with improved sound reduction.
Easier than you may think – can be done in little as 4 hours.
A better indoor climate.
Work can be carried out from the inside – no need for external scaffolding.
Save your time and money with VELUX replacement flashings
In most cases, replacement flashings can be used when replacing your old VELUX roof windows, meaning there is minimal disruption while the work is being carried out.
EL and EW single replacement flashings are essential when replacing older VELUX Roof Windows which are manufactured before April 2001. Using these replacement flashings means you can replace your old roof windows without disturbing the interior finish of the room – saving you a lot of work!
To increase the already high thermal efficiency on all VELUX roof windows, you can add on an insulation collar (BDX). This insulates the roof window frame, reducing heat loss and eliminating cold bridges. The BDX also includes a BFX underfelt collar, which ensures a weather-tight seal between the roof and the roof window. These add-ons make insulating and installing the roof window a simple process.
A common worry from many people is that their new window is “loose” and not connecting properly. More often than not, the simple reason is that the ventilation bar has not been engaged yet. Many do not realise that this has to be done in order for the window to be fully engaged.
To solve this common little concern, we have provided this simple guide on how to engage the vent bar in minutes.
Step 1: Slide fingers behind the clip at the top of the grey plastic ribbon (this is attached to the bar linked to locking mechanism.
Step 2: Grab hold of the 2 grey plastic sections as shown below.
Step 3: Pull forward and engage into the “catch” on the ventilation bar (it should click into place).
Step 4: Ensure the clip is secure and close the window.
For further assisstance, click here for a short video on how complete the steps above.
As with all technology, sometimes things can become unconnected or out of sync with each other. Occasionally your VELUX Integra® Electric Roof Window remote may not be working with the window. This can be frustrating and so for situations in this case we have provided a simple guide on how to perform a full system reset for your remote easily.
If there are other products installed – such as blinds, awnings etc – please ensure these are open.
Open the window manually.
Push down on the lever to the right of the T bar and locate the reset button as shown:
Please note: If you have a previous generation window, the reset button will be located as shown:
Press and hold this reset button for at least 15 seconds – ensuring you continue to hold the button even when the chain moves.
If you have other products installed (e.g. blinds) these will also move up and down.
The chain will move in and out several times.
Once the product stops moving, close the window – ensure the vent bar is fully closed.
Once the window is reset, switch the power off to the window for at least 60 seconds.
For more than one window, repeat the above steps for all windows.
Leaving the power off, remove the back of the remote by pushing the small tab. (See Step 1 below)
Then turn the remote control pad over and press the home button. (See Step 2 below)
Finally push the reset button on the remote control for at least 5 seconds. (See Step 3 below)
The display on the remote screen will ask if you wish to reset the remote, select yes. You can now place the back of the remote back on.
The VELUX logo will then be displayed for a short time while it resets.
You will be asked to select a language – choose English then press the right arrow in the top right corner.
You will then get a message asking you to “Tap the forward arrow when your products have been connected to power.” At this point, you can switch the power back on to all the windows and tap the forward arrow on your remote.
The remote will search for the product(s), this could take up to 2 minutes. Once it has found the product(s) – you can tap the right arrow.
Then tap OK on the remote control.
After completing all these steps accordingly, your remote control will have reset and will be ready to operate the window(s) again.
VELUX are always improving their products to ensure they maintain the high quality which VELUX are known for. These continuous improvements over the years obviously results in some of the older style VELUX windows becoming out of date in terms of the off-shelf support.
However, this is not a problem. The new off-shelf VELUX flashings can be made to fit these older windows in many circumstances.
Old VELUX Window Sizes, Serial Numbers and Number Codes
Below is a list of the window sizes and the variety of codes which they may have on them, depending on when the window was purchased. Remember window sizes are for the external window frame not internal measurements.
Window size 55 (W) x 78 (H) code 102 or CO2 or CKO2
Window size 55 (W) x 98 (H) code 104 or 6 or CO4 or CKO4
Window size 78 (W) x 98 (H) code 304 or 1 or MO4 or MKO4
Window size 66 (W) x 118 (H) code 206 or 5 or FO6 or FKO6
Window size 78 (W) x 118 (H) code 306 or 14 or MO6 or MKO6
Window size 78 (W) x 140 (H) code 308 or 2 or MO8 or MKO8
Window size 138 (W) x 98 (H) code 804 or 7 or UO4 or UKO4
Window size 114 (W) x 118 (H) code 606 or 4 or SO6 or SKO6
Window size 98 (W) x 160 (H) code 410 or 3 or P10 or PK10
Window size 134 (W) x 140 (H) code 808 or 8 or UO8 or UKO8
Where are the VELUX Windows Codes Located?
The VELUX window codes are found on the top right hand edge of the roof window when you open it. The data plate tells you the type of window and the window size shown through the code. As shown below in the example, 304 would be 78cm x 98cm and the bottom window code 4 would be 114cm x 118cm.
For further information on Roof Window Repairs, fitting a new flashing set to an old roof and VELUX windows or how to replace old VELUX flashings, please visit here.
A common problem with a simple solution. Replacing the handle on your VELUX window can seem difficult and it is always worrying that you may damage the window. However, with these 6 easy steps, you can change the vent bar on your VELUX window yourself, quickly and easily!
Step 1:Remove the gasket by pulling the gasket away from the bridge.
Step 2: Remove the 4x screws, as shown below by the red arrows, using a Torx 15 screwdriver or drill bit.
Step 3: You then need to remove barrel bolt. You can remove this by removing the screw shown below by the red arrow.
Step 4: Then you simple lift the barrel bolt away from the window.
Step 5: With our tool supplied (or you can use a small flat head screwdriver if you do not have the tool) you need to disengage the vent bar by: 1. Inserting the tool into both sides of the clip then lift the front of the clip to release from the lock mechanism (take caution to protect around the clip to avoid any damage) 2. Remove the cable flex from the middle of the clip
Step 6: Finally, lift the bridge away from sash and remove both screws as shown below then slide the ventilation bar away from the sash.
To refit the ventilation bar, please simply repeat the process in reverse.
The VELUX ZWC Window Profile Set is for use with on-site flashing and is to be used with the installation of a VELUX window on a non-standard roofing material like felt, zinc, lead etc.
A special head flashing (see below) will be supplied which hooks over the top hood section and overlaps the roofing material. The special head flashing is made from aluminium (matching colour to the profile of window) and will work with the side and bottom frame covers which are supplied with the window.
For an in-depth diagram for ZWC installation instructions click here.
VELUX ECX Flat Roof Timber Kerb
For the installation of a pitched Roof Window on a flat roof, the VELUX ECX Flat Roof Kerb is required. You gain all the same benefits of a VELUX window on a flat roof:
Insulated timber kerb allows the installation of a standard VELUX roof window on a flat roof.
You can select the insulated timber kerb to match the size of your roof window.
Allows flexibility to select the most appropriate type of roof window for your application.
Window perimeter flashing supplied
10 year VELUX guarantee
Please note roof window needs to be purchased separately.
For in-depth installation instructions for the VELUX ECX Flat Roof Kerb, click here
If you are building your own timber kerb you will still need to purchase the ZWC Profile Set.
Old VELUX Windows
The new generation VELUX windows now have included the VELUX ZWC S001 profile set with the window. If your VELUX window was manufactured before February 2014, please contact us as you will require a different type of profile set. Call us on 01786 357 252 or email us at firstname.lastname@example.org
The new VELUX curved glass rooflightis finally here! Currently available in 5 sizes with a further 3 becoming available at the end of May, the modern curve-shaped edge-to-edge glass is the premium choice for homeowners.
Compatible with roof pitches from 0-15°, the innovative CurveTech design allows rainwater to easily slide off the surface, allowing plenty of daylight to shine through your window without the interruption of rainwater.
Why choose the VELUX Curved Glass Rooflight?
This elegant design consists of a 3-layer glass construction- PVC construction and an integrated 2-layer low-energy pane, maximising the energy performance.
The black underlying coating bordering the unit ensures a discreet, modern visual connection to the roof and the curved glass consists of 6mm scratch-free glazing and the glass-to-edge design extending beyond the supporting frame provides a clear view out of your new window.
To top it off, these windows come with a 1.2 U-Value energy pane, reducing energy consumption and saving you money on your energy bills!
You can choose between a fixed glass option (CFP) or the VELUX INTEGRA® electric version (CVP) coming with an intelligent control pad for easy, comfortable operation of your window.
It can often be confusing which parts are what and where they are in the box when you receive your VELUX window. This post will show you exactly how your window and flashing will arrive in the packaging and where the parts are within the box.
All your parts will come in the one large window box, however the Top Cover (Part 6) is packaged in its own box at the head of the window and the Installation/Fixing Brackets are packaged in their own box at the bottom of the window.
See photos below for a more accurate idea.
A further in-depth diagram below allows you to see exactly which parts are what and where they will be in the packaging of your window.
VELUX window flashings are essential for the installation of your roof window. Flashings will provide a weathertight seal between your roof window and roofing material to ensure safe and effective water drainage, whatever the conditions.
VELUX provide a range of flashing options to suit your roofing material. Due to the huge range of roofing materials on the market, it can be difficult to choose the right flashing kit.
This blog post aims to inform you about the compatibility of roofing materials and flashings and will help you to select the most appropriate flashing.
EDL Flashings for installing roof window into slate up to 8mm thick.For roof pitches from 15º - 90º. Not for interlocking slate or thatch.
EDW Flashings for installing roof window in flat or profiled roofing material up to 120mm in profile. For roof pitches from 15º - 90º. Also for interlocking slate, thatch and profile sheeting.
EDP Flashings for installing roof window in plain tiles (max length 340mm). For roof pitches from 25º - 90º. Maximum thickness of 15mm.
Recessed Window Flashings The difference between the standard and the recessed window flashings is that recessed flashings provide a sleek, streamlined finish as the window is installed deeper in the roof structure, meaning that less of the window protrudes above the roofline. The recessed flashings are also available with an insulation and underfelt collar included for optimal thermal performance.
EDN For recessed installation of single roof window into slate up to 8mm thick. For roof pitches from 20º - 90º. Not for interlocking slate
EDJ For recessed installation of one roof window into flat or profiled roofing material up to 90mm in profile. For roof pitches from 20º- 90º.
Are you uncertain about your roofing material but you know the tile manufacturer? Usethis guideto help you find the right flashing.
Please note that the above flashings are for the installation of single roof windows. If you are looking to install multiple roof windows side by side or in a group, please purchase the right combination flashing for your project.
Glazing 70 Laminated safety glazing ensures maximum safety in case of accidental breakage, preventing glass from falling into the room. This glazing allows for energy efficiency as it keeps in heat from the sun and indoor safety is increased with the laminated inner pane and toughened 4mm outer pane.
Solar Heat Gain
Ug Insulating glass
Glazing 60 With a laminated inner pane with sound insulation foils, this glazing provides enhanced noise reduction, minimising the sound of rail or hail on the window and reducing the noise from outside. With easy-to-clean coating, this glazing ensures your view is always easily visible, making it ideal for high-level applications which are difficult to clean.
Solar Heat Gain
Ug Insulating glass
Rain noise reduction
Glazing 66 The 66 pane is triple glazed giving a low U-value and providing increased noise reduction. As with the 60 pane glazing, this glazing comes with a laminated inner pane for increased indoor protection. The Anti-dew coating on the external pane minimises the formation of condensation, reducing the number of hours external condensation is present.
Solar Heat Gain
Ug Insulating glass
Rain noise reduction
Glazing 34 This Obscure Pane combines standard glazing with the inner pane obscured, with a premium opaque coating. This is the ideal glazing for bathrooms as it provides increased privacy while continuing to let natural light into the room. Please note this is only available in white polyurethane.
Solar Heat Gain
Ug Insulating glass
Glazing 62 Similar to the 66 pane, this glazing provides premium heat insulation, rain noise reduction and has an anti-dew coating. This has the lowest U-value which provides the greatest thermal efficiency. This strong glazing has an 8mm toughened pane and the laminated inner pane contains extra sound insulation foils, minimising the outside noises.
Solar Heat Gain
Ug Insulating glass
Rain Noise Reduction
Glazing 70Q This enhanced security glazing ensures an increased protection for total peace of mind. With a laminated inner pane and 4 layered foils, this glazing is the highest security. The enhanced protection also protects from heavy snow.
VELUX Centre-Pivot Roof Windows Easy to open, quick to close and low installation, the centre-pivot is the classic roof window choice. This convenient window is easily operated – even with furniture placed beneath.
It is recommended that you use centre-pivot windows if you wish to, or need to, have your window in a low position, such as in rooms with low ceilings or areas you would like a better view of the surroundings below. However, if you do place this window out-of-reach, they are easily operated using Rod Control. For Centre-Pivot windows the use of the extendable ZCT 200 Rod Control is recommended. Alternatively, you can upgrade your window to an automated roof window, which can be easily controlled with a remote. (See Automated Roof Windows below for more information)
These convenient windows are suitable for roof pitches between 15° and 90°and are offered in three internal finish options. You can choose from white-painted windows, white polyurethane or pine, making these windows perfect for almost any home.
VELUX Top-Hung Roof Windows With convenient bottom operation, the VELUX top-hung roof windows make the perfect choice for windows within easy reach.
Don’t miss out on seeing panoramic views from your window. With the VELUX top-hung roof windows opening to any position up to 45°, you can easily enjoy unobstructed views and provide a sense of extra space while maximising the amount of natural daylight into your room. While these are usually set low enough to be within reach, if Rod Control is required, the ZCZ 112 is recommended for this window.
These windows are suitable for roof pitches between 15° and 55° and the VELUX top-hung windows can be rotated 180° allowing for easy cleaning from the inside.
With more natural light and fresh air, the top-hung roof window is the perfect choice for loft conversions. Due to the unrestricted opening area, there is a large selection of roof windows which are suitable for emergency escape purposes.
Automated VELUX INTEGRA® Roof Windows Control your window with just the touch of a button. This innovative window is ideal for those out-of-reach situations.
You can choose from a range of VELUX INTEGRA® windows which feature electric or solar powered operation. These features allow you to control your windows and blinds individually or as a group, with a single programmable remote control. Providing fresh air, better indoor comfort and home security, the VELUX INTEGRA® control pad allows easy operation, which can be used within 20m of the roof window.
The easy to use automated roof windows are suitable for roof pitches between 15° and 90°. And to top it off, all VELUX electric and solar powered roof windows come with a rain sensor, automatically closing when it starts to rain. This means you won’t have to worry about forgetting to close the window if it does start raining.
Not sure which finish you want on your new windows? We offer 3 different high quality internal finish options to give the perfect feel to your living space.
Pine Finish The pine finish creates for a classic, reliable window which fits perfectly in those traditional homes. This finish is the cheapest of the three, however it still maintains the high VELUX quality finish. They are coated with protective layers of clear lacquer that help protect the wood against dirt and moisture, preserving the timber of the window.
White Painted Finish These water-based laquer and white painted windows match perfectly in a modern interior. With this bright white finish, the wood is protected from dirt and moisture, meaning for lower maintenance than a pine finish window. Bright, crisp and clean, these flawless finished windows are highly UV resistant, preserving this modern look.
White Polyurethane Finish These moisture-resistant polyurethane windows are the perfect first choice for those humid rooms such as kitchens and bathrooms. Maintenance-free, these windows are ideal for out-of-reach areas and with no visible joints, they match perfectly in modern homes. With a thermo-modified timber core, these deliver improved insulation and the high quality finish provides greater durability.
VELUX provide a 10 year guarantee on all three finishes. To ensure the longevity of your window, we also offer VELUX maintenance kits to keep your windows in tip top condition.
VELUX 2017 SPRING PROMOTION - GET READY TO CLAIM YOUR £35 VOUCHERS FROM VELUX DURING MARCH AND APRIL.
It’s easy as many of you know but for those new to it all you need to do is register at Velux Rewards and you can claim ONE £35 voucher for EVERYVELUX White Polyurethane roof window you buy between 1st March and 30th April. Click here to browse our polyurethane range.
It’s a simple process so make sure you don’t miss out:
Step 1: Register
Step 2: Upload your invoices as shown
Step 3: Claim rewards for every white polyurethane roof window you buy
And these great vouchers can be redeemed at the usual suspects M&S, Pizza Express, Argos, Thomas Cook, Ticketmaster and now also at Currys/PC World.
Any questions do call as the YARD team are here to help on 01786 357 252.
With the cold British winter coming up and gas bills going through the roof, we look at some of the smart ways to keep your house warm during the winter. Other than lighting a fireplace or turning on the radiator, there are some smart tricks you can do to heat your house effectively.
Choose Thick Curtains
Curtains can really help you keep the heat in and stop the warmth escaping through the windows. The rule is ‘the thicker the better.’ There are several types of blinds you can add to velux windows to ensure you get maximum warmth.
But Don’t Forget To Open Curtains During the Day!
When the sun comes out, lift that curtain up! By opening the curtains or blinds during the daytime, you are getting free heat from the sun that goes through the window. But it gets dark early in the UK so your best bet is late morning and early afternoon to make best use of the heat.
Add Extra Insulation
Extra insulation in your window is always going to reduce heat loss. We are pleased to offer a Velux BDX Insulation and felt collar which insulates the window frame from £32.00 and is easy to assemble.
Keep The Heat In The Small Place
When using a radiator or any type of heater, you want to keep that heat within small vicinity – the more the heat spreads, the less effective it is. So you can start by closing the doors of rooms you don’t use, because they are only stealing heat from the rooms you do use. You can also consider adding a shelf or cupboard above the radiators you use because they will keep the heat in an enclosed area.
Get Rid Of Draughts
You have to make sure that you are not letting the heat out. There are lots of areas in the house where the heat is escaping including your front door keyhole, washing machine, dryer, air vents and letter box. Consider stuffing them with bubble wrap, covering them with plastic or newspaper so that you keep the heat in.
Put More Layers On!
A house is a lot like a human in that the more layers you have on, the warmer you are. The trick is to start decorating – add carpets, rugs, mats, extra curtains, furniture and anything else you can find. The more you fill up the room, the warmer it will be. This is particularly the case if you have bare wooden flooring – so as your mother would tell you before you leave the house: ‘Put more layers on!’
Earn rewards everytime you buy selected products this September, October & November - SIGN UP HERE
During 90 days of rewards from VELUX everytime you buy a GGL 3050 roof window, Flat Roof Window or VELUX Integra Window during September, October & November you'll get rewards to spend with major high street names.
It couldn't be easier!!!
Create your account at velux.co.uk/90days
Register every GGL 3050, Flat Roof Window or VELUX Integra Roof Window you buy in September, October & November.
Spend your rewards as you go, or save them up for something bigger
Don't forget to register your purchase and claim your rewards by 18th Dec 2015.
£30 Argos or M&S Voucher when you buy ANY White VELUX Roof Window in May
We’re pleased to announce the VELUX May promotion is running from 1st May 2015 until 31st May 2015, giving you the opportunity to receive Argos or M&S vouchers with each purchase of any VELUX White Roof WIndow.
After purchasing the product we will email you with your unique code then all you have to do is follow these steps:
At YARD we like to put our customers at the forefront of everything we do and make the process of buying roof windows as straightforward and stress-free as possible. As a result, we have worked hard to create the new YARD Design Tool to make it easier for you to select the VELUX roof window that suits your needs best.
What the YARD Design Tool can do for you is guide you through the myriad of VELUX roof window options available to you. Simply follow our simple steps to drill down and choose between different opening types, interior finishes, glazing options for optimum energy performance, control systems and the correct flashing solution for your roof type.
So go on, no matter the size of your project, be inspired - give the Design Tool a go today and see how easy it is to find the right solution for your home.
If you have any feedback on the YARD Design Tool, do let us know; we’d love to hear from you.
Give us on a call on 01786 357 252 or email us at email@example.com .
Delivering the best customer service possible is Yard Direct's mission. Great feedback from delighted customers lets us know we have done a good job. But also not so great feedback is appreciated as it helps us improve our service and helps us solve problems in the best way possible!
This week we have received some amazing feedback which we want to share with you:
Excellent service from start to finish
The service delivered was second to none. Ken went beyond my expectation of customer service. The sky light window was delivered on time as promised and there were no problems with delivery. When it came to getting advice, Ken was always available and responded to all emails in a timely fashion. If you want a stress, hassle free, polite, competent and friendly service then this is the company to use. I genuinely cannot find one fault. Thank you Ken, from one happy customer.
The customer also sent us a picture from the installed window which is a VELUX Centre-Pivot White Roof Window GGU MK08 0050.
Inviting the light into your home is one thing, but how you manage it is another. Thanks to the extensive range of VELUX specially designed blinds, you can control not only the amount of light a room receives, but its direction and quality.
The VELUX Blinds range includes a vast number of different types of blinds which have all been designed with supreme functionality in mind. They are also available in a wide range of contemporary patterns and fabrics.
The following guide aims to help you choose the right type of blind depending on the type of room the blind is being installed in and what you are trying to achieve.
VELUX window flashings are essential for the installation of your roof window. Flashings will provide a weathertight seal between your roof window and roofing material to ensure safe and effective water drainage.
VELUX provide a range of flashing options to suit your roofing material. Due to the huge range of roofing materials on the market, it can be difficult to choose the right flashing kit.
This blog post aims to inform you about the compatibility of roofing materials and flashings and will help you to select the most appropriate flashing.
Flashings for installing roof window into slate up to 8mm thick. For roof pitches from 15º - 90º. Not for interlocking slate or thatch.
Flashings for installing single roof window in flat or profiled roofing material with minimum profile of 15mm and maximum profile of 45mm. For roof pitches from 20º - 90º. Not suitable for interlocking slates, thatch or profile sheeting.
Flashings for installing roof window in flat or profiled roofing material up to 120mm in profile. For roof pitches from 15º - 90º. Also for interlocking slate, thatch and profile sheeting.
Flashings for installing roof window in plain tiles (max length 340mm). For roof pitches from 25º - 90º. Maximum thickness of 15mm.
Recessed Window Flashings
The difference between the standard and the recessed window flashings is that recessed flashings provide a sleek, streamlined finish as the window is installed deeper in the roof structure, meaning that less of the window protrudes above the roofline. The recessed flashings are also available with an insulation and underfelt collar included for optimal thermal performance.
For recessed installation of single roof window into slate up to 8mm thick. For roof pitches from 20º - 90º. Not for interlocking slate.
For recessed installation of one roof window into flat or profiled roofing material up to 90mm in profile. For roof pitches from 20º- 90º.
Replacement Windows Flashings
These allow the replacement of an older single VELUX Roof Window installed before April 2001 into the existing aperture. The replacement window flashings now come with an insulation collar for improved thermal efficiency.
For installation of single roof window into slate up to 8mm thick. For roof pitches from 20º - 90º.
Flashings for installing roof window in flat or profiled roofing material up to 120mm in profile. For roof pitches from 15º - 90º.
Are you uncertain about your roofing material but you know the tile manufacturer? Use this guide to help you find the right flashing.
Please note that the above flashings are for the installation of single roof windows. If you are looking to install multiple roof windows side by side or in a group, please purchase the right combination flashing for your project.
Let us introduce you to YARD Connect - the new leads referral service by YARD Direct.
The team at YARD Direct is currently setting up a network of approved VELUX installers to whom we can refer leads to in the future. We get asked by customers on a daily basis if we have an installation service. We don’t, but we always try to refer business on an ad-hoc basis to members of the VELUX INSTALLER PARTNERSHIP (VIP) Scheme which you can find on the VELUX GB website.
This has been quite successful so far but has also proved a little bit “hit and miss” sometimes as we find that the details on the VELUX website aren’t always up to date.
Thats’s why we thought we would set up our own installer partners network called YARD Connect! Under this scheme we simply provide leads to registered installers in the expectation the needed products will be purchased from us directly from the end user or via the installer – whatever suits.
If this sound something you could be interested in, please give us a call on 01786 357 252 or email us on firstname.lastname@example.org. It would be great to have a chat with you and learn more about how you operate, typical lead times, response times, site surveys and particular specialisms etc. We will also be able to tell you more about how the scheme will work and how we can both benefit.
We are a specialist VELUX and RoofLITE distributor and work very closely with the team at VELUX. Increasingly we find that professional VELUX installers are switching to us because we really know the product and understand what needs to happen on site for a smooth running of the job.
The popularity of white roof windows continues to grow. More and more home owners choose white windows due to their low maintenance and great looking finish which makes them the perfect match for modern interiors with white ceilings, walls, fixtures and fittings.
Let's discover the advantages and the range of VELUX white roof windows in a bit more detail:
White polyurethane doesn't require treating or maintenance so it's ideal for hard to reach areas. It's also completely moisture resistance making it perfect for humid areas like bathrooms and kitchens.
VELUX white roof windows comprise an insulating timber core encased in white moulded polyurethane to give a smooth finish, with no visible joins. Perfect for complementing other white windows and décor.
The VELUX white roof window range is covered by the same VELUX 10 year manufacture's guarantee and 25 year parts availability guarantee.
VELUX white roof windows are part of the standard range, which means that YARD Direct can deliver them directly to you within two working days.
Centre-Pivot White Roof Window
The VELUX Centre-Pivot Roof Window has a unique top control bar which makes it very easy to open and close the window even with furniture directly placed below. The ventilation flap allows you to ventilate the room even when the window is closed. Due to the new ThermoTechnology the Centre-Pivot Roof Windows obtain a sufficiently low U-Value and an excellent energy efficiency. Click on covers make the installation of the window easy, fast and safe. Pre-installed PICK&CLICK brackets allow safe and simple installation of VELUX blinds. This window is suitable for roof pitches between 15°-90°.
The VELUX Top-Hung Roof Window is designed to open outwards for an unobstructed view and feeling of extra space. The window opens to 45° which makes it also ideal as an emergency exit in the larger sizes. For easy cleaning of the outside pane, the barrel bolt locks the roof window in a 180° position; now both hands are free to clean the fixed pane. The ventilation flap allows you to ventilate the room even when the window is closed. Due to the new ThermoTechnology the Top-Hung Roof Windows obtain a sufficiently low U-Value and an excellent energy efficiency. Click on covers make the installation of the window easy, fast and safe. Pre-installed PICK&CLICK brackets allow safe and simple installation of VELUX blinds. This window is suitable for roof pitches between 15°-55°.
Electric and Solar Powered Roof Windows are ideal for out-of-reach situations and for adding that extra level of comfort. The motor is fully integrated and runs almost without a sound. The window is controlled by the new VELUX INTEGRA control pad with touch screen and swipe function which uses icons for easy and intuitive control. Furthermore the remote allows you to operate individual or groups of roof windows, blinds and roller shutters from anywhere in the building. With the Electric and Solar Powered Roof Windows you’ll get all the advantages of our Centre-Pivot and Top- Hung Roof Windows, plus a built-in motor that opens and closes the window – operated automatically by a rain sensor (solar) or manually by a wireless remote control (electric).
Are you overwhelmed by the range of roof windows available and the different glazing options you can choose from?
Don’t worry, choosing the right roof window for your project is easier than you think!
Simply follow these four easy steps to configure your roof window.
Step 1: Operation of Window
Centre-Pivot - The unique top control bar makes it very easy to open and close the window. The centre-pivot window is suitable for most situations and particularly recommended for within-reach applications. You have the option to position furniture directly below without obstructing the function of the window. It is safe to clean the outside pane from the inside by rotating the sash 180° and locking the window with the barrel bolt.
Top-Hung - The top-hung roof windows give a panoramic view and a feeling of being outside. The larger sizes can also be used as an emergency exit. The double opening system of the top-hung windows gives you maximum flexibility; you can use the control bar at the top or the handle at the bottom. It is safe to clean the outside pane from the inside by rotating the sash 180° and locking the window with the barrel bolt.
INTEGRA® Electric or Solar Powered - Electric and Solar powered roof windows are ideal for out-of-reach applications and for adding an extra level of comfort. They come with a fully programmable remote which uses secure radio frequency to operate individual or groups of roof windows, blinds and roller shutters from anywhere in the building. You will get all the advantages of the VELUX pivot-hung roof windows plus a built-in motor that opens and closes the window – operated automatically by a rain sensor or manually by wireless remote control.
Step 2: Interior Finish
White Polyurethane Finish - The white finish features a seamless, waterproof polyurethane coating which protects the strong wooden core from moisture and makes this finish perfect for bathrooms, kitchens or other high-humidity rooms. The stylish white finish with smooth rounded corners is also compatible with a stylish contemporary look.
Pine Finish - The pine finish features a coating with water-based colourless lacquer that protects the wood against dirt and moisture. The lacquered natural pine is ideal for a traditional interior.
Step 3: Window Size
In order to maintain a clear unobstructed view through the roof window and at the same time have sufficient headroom for operation, the height and position of the roof window have to be adjusted according to the pitch of the roof.
As a general rule: "The lower the roof pitch, the longer the roof window". VELUX recommends that the top of the roof window be installed approximately 2 metres above the floor.
--60 pane - Additional laminated inner pane for safety with easy to clean coating for ease of cleaning, plus greater energy efficiency and enhanced noise reduction. U-Value: 1.2 W/m²K
--66 pane - A triple glazed unit that offers an excellent level of thermal insulation. Easy to clean and anti-dew coating. U-Value: 1.0 W/m²K
--62 pane - A triple glazed unit that offers an excellent level of sound reduction and thermal insulation. Anti-dew coating. U-Value: 0.89 W/m²K
--70Q pane - The double glazed unit provides enhanced safety and security. Windows with this glazing also feature additional locks. U-Value: 1.3 W/m²K
Please note that not all glazing options are available with all window styles and/or sizes and are subject to different delivery times. U-values measure how effective a material is as an insulator. The lower the U-value, the better the material is as a heat insulator.
Congratulations! You are now one step closer to your VELUX Roof Window.
Don’t forget to select a suitable flashing for the right roof covering to match the size and number of windows. A flashing is vital to ensure the correct installation and insulation for energy efficiency.
It is recommended that you order and pay using our website. However if you have any queries, require an invoice or wish to pay by BACS, one of our friendly customer assistants will be happy to process your order over the telephone. You can contact our UK-based call centre on 01786 357252. We’re available 7 days a week Monday to Sunday from 8am-10pm.
What is the cut-off time for FREE 48 hour delivery?
To get your goods within 48 hours, place your window order before 3pm and your goods will be with you between 9am and 6pm 2 working days after. Please remember this lead time applies to most windows and flashings, but not all, and for certain postcodes. Special windows may take longer but this will be clearly displayed on the product page.
Can I order directly with you over the telephone?
If you feel more comfortable ordering through one of our friendly advisors, we can do so. However for your security, it is best to pay through our protected payment portal. If you have a large order to place, please contact us for a dedicated quote. In either case, the price and service are the same, so do whatever works best for you.
What happens after I have placed my order?
After your order is processed, you'll receive a confirmation email and an invoice email for your records. You will also recieve a shipment email with a confirmed delivery date once your order has been dispatched.
Paying for your products
Which payment methods can I use to place my order?
You can use Maestro, Visa, MasterCard, PayPal or via bank transfer. PayPal can only be used on online orders, not telephone orders. Payment must be fully processed before we can arrange delivery of your order.
Is it safe to send my debit/credit card details over the web?
Yes, it is perfectly safe. At YARD we fully encrypt (safely lock in our system so no one can see) your payment card details using the highest industry standard Extended Validation EVSSL technology to ensure they are completely safe. The green address bar, https:// and the padlock icon give the guarantee that the website has been verified and secured.
How will my order be delivered?
Your goods will be delivered by approved courier services. Please note the couriers are only contracted to deliver to the kerb side, so please ensure there is enough people on site to help handle the delivery.
Where can you deliver?
We'll deliver your goods to any address within mainland UK FREE of charge on orders over £100. For delivery to Northern Ireland, the Scottish Highlands and Islands, the Channel Islands, the Isle of Man, the Republic of Ireland or mainland Europe, please contact us on (+44) 1786 357252 for details of charges.
Do I have to wait in all day for my delivery?
Unfortunately, we cannot offer you a specific timeslot at present. Deliveries are carried out between 8am and 6pm. For RoofLITE products we can provide next-day, AM and saturday delivery for an additional cost.
How do I find out when my order will be delivered?
There will be an estimated delivery date on the product pages, and once you have placed your order you will recieve a shipment email that day confirming the delivery date. If there are any issues with the delivery date, a member of our team will contact you to advise. If you want a later delivery date, please contact us to arrange. (01786 357252)
Do you deliver to Northern Ireland, Highlands and Islands? Yes we do, but our FREE delivery promise only applies on VELUX products and can take an additional day or two for delivery. For other branded products, please contact us on 01786 357252 for the relevant rates and lead times.
Do you deliver to Europe and the Republic of Ireland?
We can arrange for deliveries to Europe and the Republic of Ireland but additional charges will apply through our preferred carrier TNT. These can be quite substaintial for larger, heavier items but blinds can be easily packaged at a reasonable cost. Please contact us for individual charges. Payments will have to be made through our secure payment zone in sterling.
How much does delivery cost?
We offer FREE Standard Delivery regardless of how many items you have in an order. However if your order is under £100 you will be charged £9 delivery fee. Please note, our EOS products carry a £120 charge for deliveries to mainland England, if you are outside this region, please contact us for rates.
Can I change a delivery date I have already agreed to?
We can try our best to accomodate for delivery changes, however it is not always possible due to most products being on a 2 working day lead time. If you do require a change of delivery, please contact us as soon as possbile and we will try to arrange this.
When I order more than one item, will they all be delivered at the same time?
Usually your complete order will all be delivered together. However in some instances, products are subject to longer lead times. In this case, we can group the products altogether for delivery or we can deliver them as soon as they become available, with products with a longer lead time to follow. For larger orders, should you wish to stagger the delivery, we can organise this to suit you.
Can I be sure my order will arrive in good condition?
All of our products are made to a high standard and are delivered in strong, suitable packaging, straight from our warehouse or directly from the manufacturer.
We recommend you check your goods before signing the courier slip. If for some reason you are unable to examine the goods immediately or if you have any doubts as to the condition of your order, you are advised to sign the delivery as damaged. This procedure will help your claim in the event of damaged goods during the delivery process. If you're not totally satisfied once you've unpacked your order, please contact us.
For additional peace of mind, all of our products come with a manufacturers guarantee. This is clearly stated on the product's page.
What happens if I cancel my order?
If you need to cancel your order, please let us know as soon as possible so we can stop the delivery. We can then refund you within 24 hours; however this may take up to 2-3 working days to appear on your statement depending on your card issuer. Please note, if the delivery has already been processed, it may be too late to cancel the order. In which case, items will be delivered and you will need to go through our returns process, click here for more information.
What do I do if I have a problem after my window has been installed?
We’re here for you every step of the way. Just call our advice line on 01786 357252 and we’ll either resolve the problem for you over the telephone or we’ll organise for a manufacturer’s engineer to call you.
How do I return goods that I do not want?
We have a no-questions-asked 10 day returns guarantee. If you decide to return an unused product, you just need to give us a call on 01786 357252 within 10 days of receiving your delivery. As long as the product is in its original packaging, hasn't been used, installed or damaged, and is otherwise in a condition enabling us to sell the product as new, we'll come and get it and refund you in full. Please see our returns page for full details.
What do you do with my personal information?
We respect our customers’ privacy which is why we don’t sell, rent or loan any identifiable information regarding our customers to a 3rd party. Information given to us by you will only be used by or on behalf of YARD Direct Limited.
Converting the loft is one of the best ways to make the best use of the existing space in your home.
Employing professionals will minimise the likelihood of costly and dangerous mistakes. You can always do the decorating yourself and add shelves and furniture at a later date.
Step 1 - Check your loft is suitable.
First you will need to make sure your project is viable. The ceiling height needs to be greater than 2.3 metres to give enough headroom. The steeper the pitch of the roof, the more suitable it will be for conversion.
Step 2 - Be clear on what you want to get out of the space.
There’s no point having a room that’s not used well, so make sure you know how you want to use it. Rather than just a spare bedroom, it could serve as part office, part spare room, part play or exercise room. In which case, you need the floor space to be flexible and plan the right storage.
If you want a bathroom, you will need to ensure your current boiler is big enough to cope with the extra radiators and your hot water system powerful enough to pump up the extra water required.
Step 3 - Get an architect.
A specialist architect should guarantee the best use of space combined with unusual design ideas and details you wouldn’t think of yourself.
Step 4 - Choose a reputable builder.
An experienced builder or loft conversion team will spare you hours of work and worry. They will take care of all the paperwork for you - dealing with the council and building regulations, as well as securing skips and scaffolding.
Step 5 - Verify if you need a party wall agreement with your neighbours
To ensure your planned changes don't compromise the strength or soundproofing of the dividing wall, you will need to notify your local Building Regulations officer. The types of work covered by the Party Wall Act 1996 include: demolishing and/or rebuilding a party wall, increasing the height or thickness of a party wall; inserting a damp proof course; cutting into the party wall to take load bearing beams; underpinning a party wall. It’s always good practice to discuss your plans with your neighbours at the earliest stages.
Step 6 - Don't underestimate time and budget.
Your budget will govern what's realistically possible. Your architect will cost you but should be worth it in the end. If your scheme is more unusual or your fittings top of the range, costs will soon begin to mount up. For example, if your style preference is for a Victorian bath, there are companies out there offering more competitive versions.
Do I need planning permission for a loft conversion?
Planning permission is not necessarily required. However, you will need it if you live in listed building or conservation area, if the house has been extended before, if you're converting the loft above a flat or your house is over two storeys high. In addition, if you are making significant changes and conform to the following conditions, you will need permission:
The additional roof space should be no more than 40 cubic metres for terraced houses and 50 cubic metres for detached and semi-detached houses
No extension beyond the plane of the existing roof slope of the principal elevation that fronts the road or higher than the highest part of the roof (e.g. a dormer will need permission)
Materials must be similar in appearance to the existing house
No verandas, balconies or raised platforms
Side-facing windows to be obscure-glazed; any opening to be 1.7m above the floor
Roof extensions, apart from hip to gable ones, to be set back, as far as practicable, at least 20cm from the original eaves.
You may also be affected by The Party Wall Act 1996 if you live in a terraced or semi-detached property. This ensures your planned changes don't compromise the strength or soundproofing of the dividing wall. You will always need buildingregulations approval to convert a loft or attic into a habitable space.
Do I have to use a VELUX-branded blind on my VELUX roof window?
Not necessarily. While VELUX has the most extensive range to choose from, the RoofLITE blinds we sell are a cheaper range of blinds for most of the standard roof window sizes. They come as blackout, roller and awning. However the colour choice is limited to beige and dark blue and, for the awning blind, black only. The other advantage of a VELUX blind is they can be electrically controlled or solar-powered, so you control your blind from anywhere in the house.
Can I add an electrical blind or shutter to my INTEGRA window a while after installation?
Yes, all VELUX electrical blinds and shutters can easily be fitted at a later date on the INTEGRA® window. The original remote control will automatically register the changes and add them to the overall menu in a few seconds.
Can I install a VELUX blind myself?
Yes. VELUX blinds can be installed quite easily in a matter of a few minutes. The instructions are quite straightforward to follow. Most windows come with pre-fitted brackets to assist with the installation. However, if your window does not have these brackets, and you are ordering a new blind, the brackets will be included with the blind.
How do I identify my VELUX window for spare parts or blinds?
All VELUX roof windows produced after 1968 have a type sign stating exact information about the window located in the right corner of the top sash behind the ventilation flap. See below.
Some windows have past codes. To match your old code with the modern code, see the guide below. It is important to note when measuring a window that the sizes represent the external window frame NOT the measurements you see from the inside.
Window size 55 x 78cm code 102 or C02 or CK02
Window size 55 x 98cm code 104 or 6 or C04 or CK04
Window size 78 x 98cm code 304 or 1 or M04 or MK04
Window size 66 x 118cm code 206 or 5 or F06 or FK06
Window size 78 x 118cm code 306 or 14 or M06 or MK06
Window size 78 x 140cm code 308 or 2 or M08 or MK08
Window size 138 x 98cm code 804 or 7 or U04 or UK04
Window size 114 x 118cm code 606 or 4 or S06 or SK06
Window size 98 x 160cm code 410 or 3 or P10 or PK10
Window size 134 x 140cm code 808 or 8 or U08 or UK08