Occasionally there may be times when your VELUX window does not lock properly and often they can be sorted with these easy solutions.
One common reason why a VELUX window is “not locking correctly” can often be due to the magnet on the motor being missing. This can be resolved by fitting the magnet into locking position as shown below in the pictures (Left).
Another common reason why your VELUX window may not be locking correctly can be due to the lock being in the incorrect position. As shown below (right) the lock should be positioned upwards rather than down. So if your lock is in the incorrect position, placing it in the correct function should allow it to lock properly.
If you have any further questions after reading this guide, feel free to contact VELUX directly on 01592 778 225.